How it works

One order, from tap to paid

Here is exactly what happens when someone orders from you on IndieMenu: what your customer sees, what you see, and how the money reaches you. No marketplace in the middle.

1What your customer sees

They open your menu

Your customer lands on your own ordering page from a link, QR code, your Google profile or your Instagram bio. No app to download, no marketplace to scroll past, just your name and your food. They add what they fancy and the basket builds as they go.

yourplace.indiemenu.co.uk
A customer browsing the Test Burger Co menu with items added to their basket
2What your customer sees

They check out and pay by card

They choose delivery or collection, pop in their details, and pay by card. It takes a minute. If they have an account their address and details are already saved, so the next order is even quicker.

yourplace.indiemenu.co.uk/checkout
The IndieMenu checkout showing the order summary and delivery details form
3What you see

The order hits your dashboard, instantly

The moment they pay, the order appears on your dashboard and your phone or browser alerts you. Everything you need is on one card: the items, the address, the total, and the time it came in. No phone ringing off the hook, no orders lost on a notepad.

indiemenu.co.uk/dashboard
The owner dashboard showing a new pending order ready to accept or reject
4What you see

You accept and set a wait time

One tap to accept, then set how long it will take. Your customer is told straight away. Too busy? Reject it and the card is never charged. You stay in control of every order.

indiemenu.co.uk/dashboard
Accepting an order on the dashboard and choosing a 30 minute estimated wait time
5What your customer sees

They track it live

Your customer watches their order move from received to accepted to on its way, with your estimated time front and centre. Fewer "where's my food?" calls, and a tidy order history waiting for them when they come back.

yourplace.indiemenu.co.uk/order
The live order status page showing the order accepted with an estimated 30 minute wait
6The part that matters

You get paid direct, not held

Your customer pays straight into your own Stripe account. We never hold your money and there is no weekly invoice cycle. Stripe pays out to your bank on its standard daily schedule, so you are not waiting on anyone to release your takings.

Customer pays by card

Securely, on your ordering page, powered by Stripe.

Lands in your Stripe account

Your account, your balance. We never touch the funds.

Paid out to your bank

On Stripe's standard daily payout schedule.

One flat fee of £49/month. No commission on what your customers spend, ever.

Ready to own your orders?

Set up your restaurant and start taking orders today.

Create your free account